Last updated: 1 July 2026
This Privacy Policy explains how KurungTokma, operated by Localoca Enterprise (business registration 002460330-K) (“KurungTokma”, “we”, “us” or “our”), collects, uses, discloses and protects your personal data when you visit our website or purchase from us. We are committed to handling your data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
1. Information We Collect
Information you give us
- Contact details such as your name, email address and phone number;
- Order and delivery information, including shipping and billing address;
- Messages and enquiries you send us through our contact form or social channels;
- Any other information you choose to provide.
Information we collect automatically
- Device and browser type, operating system and language;
- IP address and approximate location;
- Pages viewed, referring links and interactions on our site, collected through cookies and similar technologies.
We do not store full payment card details. Payments are processed by third-party payment providers on their secure systems.
2. How We Use Your Information
- To process and fulfil your orders, including delivery and returns;
- To respond to your enquiries and provide customer support;
- To send order updates and, where you have consented, marketing about new collections and offers;
- To operate, maintain and improve our website and services;
- To prevent fraud and to comply with our legal obligations.
3. Cookies & Tracking
We use cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
4. Sharing & Disclosure
We do not sell your personal data. We may share it with:
- Service providers who help us operate, such as payment gateways, delivery and logistics partners, and analytics providers;
- Authorities or third parties where required by law, regulation or legal process, or to protect our rights and the safety of others.
5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
6. Data Security
We apply reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under the PDPA, you may request to access or correct your personal data, withdraw your consent to marketing, or limit how we process your data. To make a request, please contact us. We may need to verify your identity before acting on your request.
8. Third-Party Links
Our site may link to third-party websites and social platforms. We are not responsible for their content or privacy practices, and we encourage you to review their policies.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us with data, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised. Significant changes will be posted on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach us through our contact page or by email at hello@kurungtokma.com.